Terms & Conditions ( Terms of Usage) JP

We're glad you're here. The following terms and conditions of use, along with our privacy statement, govern our relationship with you in connection to this website. If you use or browse this website in any way, you accept them by continuing to do so. Please refrain from using our website if you disagree with any portion of these terms and conditions.

Namaste International LLC (hereinafter referred to as the "Company") provides a delivery platform service of Online Food Ordering as Ryoriten (hereinafter referred to as the "Service"). The use of the Service is subject to the Ryoriten Terms of Use (hereinafter referred to as the "Terms"). Terms and Conditions will be agreed upon between the Company and the client who uses this service (hence referred to as "user").

PLEASE READ THESE TERMS CAREFULLY BEFORE ACCESSING OR USING THE SERVICES.

Acceptance of the Terms

Ryoriten is owned and operated by Namaste International LLC. Our Services are limited to provide restaurant food ordering and delivery services to our customers. We are in no way resposible for the quality of foods and its packaging offered by its merchants members.

Your use of the Services indicates your acceptance to be bound by these Terms, which creates a contractual relationship between you and Ryoriten. You may not access or use the Services if you do not agree to these Terms. Prior agreements or arrangements with you are expressly superseded by these Terms. Ryoriten may, at any time and for any reason, immediately terminate these Terms or any Services with respect to you, or generally discontinue offering or denying access to the Services or any component thereof.

Changes of the Terms

Terms and conditions for changes of terms and conditions, also known as the "Amendment Clause" or "Modification Clause," outline the procedures and guidelines governing any future modifications or updates to the terms and conditions of a service or agreement. These provisions are designed to ensure transparency and protect the rights of both the company providing the service and the users or customers.

The Company reserves the right, within the scope of the Services, to amend any term of the Terms and Individual Terms of Use. When any of the Terms and/or Individual Terms of Use are updated, the Company shall post the modifications and effective date thereof on the Services or the Company's website, or shall notify Users of the same in the manner established by the Company. The amended version of the Terms and/or Individual Terms of Use will take effect on the date specified.

The Services

It is the user's obligation to utilize the products and services provided by our company with caution. Ryoriten can not guarantee the availability or refusal of the restaurant owners' services.

  1. A User must set up his or her own personal computer, mobile phone device, smartphone, and other communication equipment, communication method, and electricity, among other things, in order to use the Services.
  2. The Company may provide any or all of the Services to Users who meet the conditions deemed essential by the Company, such as age, status of verification check, registration information, and others.
  3. The Company reserves the right to change any or all aspects of the Services without prior notification to Users.
  4. Foods Ordered by Users shall be delivered by affiliated stores or Odered food should pick by the user if user wants to,the company entrusted by affiliated stores or delivery people entrusted by the company.
  5. The information shared by user while servicing are recorded secure and these informations shall be within between company and user.
  6. Except as expressly permitted by Ryoriten, you may not:
    1. remove any copyright trademark, or other proprietary notices from any portion of the Services;
    2. reproduce, modify, prepare derivative works based on, distribute, license, lease, sell, resell, transfer, publicly display, publicly perform, transmit, stream, broadcast, or otherwise exploit the Services;
    3. decompile, reverse engineer, or disassemble the Services;
    4. to link to, mirror or frame any portion of the services.
    5. launching or cause program or scripts to scrap, index, survery or otherwise gather data from any portion of the services
    6. trying to gain unautherized access to the services or its related system and networks

Services Provided by third parties

Sometimes Ryoriten may make the Services accessible or available through unaffiliated third-party services and content (including advertising). You can be subject to various terms of use and privacy policies based on the service and content you use from a third party. Ryoriten does not support the third-party products or services, and it will not be held accountable for any of their content or services. In order to use these devices to access the Services, you will be subject to the terms and conditions set forth in the terms and conditions of the applicable third party beneficiary.


Account and User Details

Account: In order to use the Services, the User might need to register specific information and create an account. User must provide truthful, accurate, and full information when setting up an account, and must update that information as needed to keep it current. Users might need to register their login details before using Services. In that instance, Users will need to handle the information on their own to stop any misuse. Any and all actions taken while using the authentication credentials may be viewed by the Company as being taken by Users.

User Requirements: User's rights to use Services shall cease at the time when the account is deleted for any reason, and cannot be restored, including order history and other information. Users may delete their accounts and cancel their memberships at any time from the applicable page on the site of Services. The User who registers for an account will be the only one with access to it. User's licenses to use Services cannot be sold, inherited, leased, or otherwise changed ownership of. The User may submit requirements or requests for products, services, or information to the Company through the designated channels, such as email, website forms, or customer support platforms.
Text Messaging: By registering an Account, you consent to the Services' use of your mobile number to send you text (SMS) messages as part of their routine business operations. You may opt-out of receiving text (SMS) messages from Ryoriten at any time. You acknowledge that opting out of receiving text (SMS) messages may impact your use of the Services.
Promotional Account: According to Ryoriten's sole discretion, promotional codes (also known as "Promo Codes") may be produced that can be redeemed for Account credit, as well as other features or advantages connected to the Services and/or the offerings of a Third Party Provider. You can redeemed your promotional codes according to the offer, either you can gain discount on foods services or you can get discount on delivery charges.
Network Accress and Devices: It is your responsibility to secure the data network access required to use the Services. If you access or use the Services from a wireless device, your mobile network's data and messaging rates and costs may be applicable, and you are responsible for paying those rates and fees. You are in charge of obtaining and maintaining any compatible hardware or software required to use and access the Services, Applications, and any updates thereto. The functionality of the Services, or any part thereof, on certain hardware or devices is not guaranteed by Ryoriten. Delays and problems associated with using the Internet and electronic communications may also affect the Services.

Order Placement, Cancellation, Delivery

Orders placed by Users shall be submitted by clicking "Complete" on the order placement's final confirmation screen, which completes the order acceptance. Users are not permitted to cancel orders once they have been confirmed, as stated in the sentence that follows. Through Services shall be concluded at the time when a User places an order for foods, and the applicable Affiliated Store confirms the order and posts the order confirmation on the site of Services(orders). After Reviewing your order statusfrom orders you can track your orders. User shall wait at the location which he/she designated on the site of Services (Delivery Address).

Delivery of Foods by store shall be considerd to be completed when the food is delivered to you at your designated place. If the delivery of your order missplaced or getting fault on delivery then you can contact to the store directly. The contact number of your store is described in store info section. On fault in delivery our company will not bear the loss of your food and time. We (company) are the plateform of your services and we create a good and healthy relationship between stores and clients.

In the event that the delivery of the foods, etc. mentioned in the previous sentence cannot be completed due to factors like the User's failure to show up at the specified location or to respond when the Affiliated Store contacts them at the time the foods arrive. Affilated store will contact user before cancelling the orders with the specific reasons. Affiliated stores shall reserve the right to cancel the sales agreement of the foods and services, etc.
The Company reserves the right, within the scope of the Services, to amend any term of the Terms and Individual Terms of Use. When any of the Terms and/or Individual Terms of Use are updated, the Company shall post the modifications and effective date thereof on the Services or the Company's website, or shall notify Users of the same in the manner established by the Company. The amended version of the Terms and/or Individual Terms of Use will take effect on the date specified.

Delivery by the Third Parties or Logistics

Third-Party Delivery Service: The Company provides access to third-party delivery or logistics services for the transportation and delivery of products or services as requested by the User. The Company acts solely as an intermediary facilitating the arrangement between the User and the third-party delivery service provider.
Third-Party Delivery Provider: The User acknowledges that the third-party delivery provider is an independent entity and not directly affiliated with the Company. The Company does not assume responsibility for the actions, omissions, or performance of the third-party delivery provider.
Unwanted Actions or Conduct: The Company does not bear responsibility for any unwanted actions, conduct, negligence, errors, damages, losses, or delays caused by the third-party delivery provider during the transportation or delivery process. The User agrees that any claims or disputes arising from such actions or conduct are solely between the User and the third-party delivery provider.
User Responsibilities: The User agrees to provide accurate and complete delivery information, including the delivery address, contact details, and any specific instructions necessary for a successful delivery. It is the User's responsibility to ensure that someone is available to receive the delivery at the specified location.
Delivery Delays or Failures: While the Company endeavors to facilitate prompt and efficient deliveries, it does not guarantee delivery times or assume liability for delivery delays or failures caused by factors beyond its control, such as traffic conditions, weather, natural disasters, or any other unforeseen circumstances.
Lost or Damaged Deliveries: In the event of a lost or damaged delivery, the User should notify the Company as soon as possible. The Company will work with the User and the third-party delivery provider to investigate the matter and resolve any issues to the best of its ability. However, the Company does not guarantee recovery or reimbursement for lost or damaged deliveries.


Sending and Receivingn Emails

Email address Registerd by the users shall be used to communicate with Users regardings the Use of Services

Users agree that it is not permitted to unsubscribe from emails that contain notices about additions, modifications, suspensions, etc. of the Services, requests for evaluation of members-only projects and services, "Important Notices" to which the Company attaches a high priority, and other emails that are sent from the Company to Users.

The Company may send Users notices, announcements, advertisements, and information from Services, Services-affiliated services, or Affiliated Stores to the email addresses to be provided from Users to the Company. Users shall consent to receive such emails in advance.


Agree to Monitoring and Recording

You agree that we may record, store, and use all information and data you enter on the Site, send to us via email, or otherwise communicate with us, in accordance with our standard practices, policies, and procedures. We may also transmit this information to our affiliates, subsidiaries, branches, and third parties for order processing, database upkeep, record keeping, and other uses. Additionally, we reserve the right to release such information where we believe in good faith that doing so is necessary to comply with any laws, rules, regulations, or orders that may be in place, to protect our rights, or to defend against legal action.


Agree to Recording of Telephone Calls

You understand that occasionally we might record some phone calls for customer service and/or related purposes, and to the extent that any such recording involves you, you agree to such recording.


Rating and Reviews

The Company provides a platform for Users to submit ratings and reviews of products, services, or experiences. Users are solely responsible for the content they submit, including ratings, written reviews, and any accompanying media.

Accurate and Honest Information: Users agree to provide accurate and honest information in their ratings and reviews. The content should reflect their genuine experiences, opinions, and observations.
Prohibited Content: Users shall not submit any content that is illegal, offensive, defamatory, misleading, discriminatory, infringing, or otherwise objectionable. The Company reserves the right to remove or modify any content that violates these terms and conditions.
Moderation and Editing: The Company may moderate and edit ratings and reviews to ensure compliance with these terms and conditions and to maintain the integrity and usefulness of the content. The Company reserves the right to reject, remove, or modify any content at its discretion.
Confidentiality: Users should not include any personal, sensitive, or confidential information in their ratings and reviews. The Company shall not be responsible for any unauthorized use or disclosure of such information.


Restricted Matters and Account Termination/Suspension of Use

The Comapny may terminate User's account or suspend use of services threafter without prior botice or demand if any users fail, like When any User violate any provision of terms or any individual terms of use, when company reasonably determines that use of services or continuation of registration by Users are inappriate.

  1. User should not be engage in providing false information at thje time of registration and or use of services.
  2. User should not be engaged in unauthorized use of membership for commericial purpose.
  3. User should not be in active on acts that violate the rules and regulations. User should not be part of the collecting other users informations.
  4. User should not be engage in Acts that violate public order and morals.
  5. User should not be engage in Acts that violate the Company's, other User's, or third parties intellectual property, portraiture, privacy, or other rights or interests.
  6. Other Acts that the Company reasonably deems to be inappropriate.


Other Terms

Notice: Ryoriten has the right to send notice through a general notice on the Services, email sent to the email address listed in your Account, or postal correspondence delivered to the address listed in your Account.

The legality, validity, and legality of the other provisions in these Terms will not be affected if any provision of these Terms is determined to be illegal, invalid, or ineffective, in whole or in part, under any law. However, such provision or a portion of it will be deemed to not be a part of these Terms to the extent that it is so determined. In that case, given the contents and purposes of these Terms, the parties shall replace the illegal, invalid, or invalid provision or part thereof with a provision or part thereof that is legal, valid, and enforceable and that, to the greatest extent permitted by law, has substantially the same effect as the illegal, invalid, or unenforceable provision or part thereof. The parties' approval to these Terms completely expresses their understanding.

Last updated: July 10, 2023
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